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Customer Support
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CX1
Standard CX1 Hardware Service
- Three years parts and labor warranty
- Five days per week, 9 hours per day (8am to 5pm local time) call support
- Next business day on site response
OS Software Service Options Available for Linux and Microsoft
60 day starter kit includes:
- Five days per week, 9 hours per day (8am to 5pm local time) call support
- Email support
- Three incidents max
CX1 OS Care Support includes:
- Basic - web support, two business day response, 10 incidents
- Standard - five days, 12 hours per day support, web support, 20 incidents
- Premium - Seven days, 24 hours per day support, web support, unlimited incidents
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