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Customer Support
Cray understands that it’s not just the products we make, but the customer we serve, that ensures our success. That’s why we’re dedicated to meeting the needs of those who depend on our products by providing outstanding aftermarket support.
Cray CX1 documentation, drivers and BIOS >>
Cray CX1 warranty registration form >>
Cray offers a complete set of support choices that are designed to meet your needs. You select the offering that is right for you and your product.
Standard CX1 Hardware Service
- Three years parts and labor
- Seven days per week, 24 hours per day (call center or email support)
- Next business day on site response time
OS Software Service Options Available for Linux and Microsoft
- One or three year options
- Seven days per week, 24 hours per day (call center or email support)
- Two business day response time
For more information, email cx1info@cray.com.
Cray CX1 customer support personnel may be reached by calling 866-277-9291 (inside North America) or 514-789-9443 (outside North America).
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